MwaSuki Technologies

Best Practice Experts

WhO is Mwasuki TECH?

About Us

Mwasuki Technologies Limited is your accredited consulting and training partner, helping business and technology teams improve service delivery and better demonstrate value by adopting international best practice frameworks and standards in managing products, services and processes. With many years of experience in service management, project management, cyber resilience and business process re-engineering at the highest corporate levels, our team of consultants is your preferred partner of choice in bringing global best practice frameworks and standards to your company.

Enabling business and technology teams in Africa and beyond to optimize and digitize their operational processes and service delivery practices, and unlock efficiency, foster innovation, and create a sustainable competitive advantage.

Elevate your execution potential!!

Mwasuki Technologies is committed to getting Africa to the top of the technology food chain. How you ask? By making sure Africa’s information and communication technologies are all run in a world-class manner through the use of best practice frameworks, standards, and processes. Led by the CEO Joseph Nduhiu, Mwasuki Technologies Ltd is committed to generating value for our customers through effective and efficient methodologies for planning, running and improving their digital products and services for a brighter future.

Our MiSsion

The mission of Mwasuki Technologies Ltd is to partner with business and technology teams in Africa and beyond in assessing, streamlining and benchmarking their processes with international best practice frameworks and standards.

our focus areas

People

We provide global best practice workshops and business simulations in IT Service Management, Agile, DevOps, Cloud Service Management, Process Mapping and Project Management.

Process

We provide consulting advisory services in adopting global best practices in IT Service Management, Business, Process Re-engineering, Project Management and Cyber Resilience.

Technology

We provide technology advisory and implementation services (off-the-shelf or custom built), for IT Service Management, Digital Transformation, Project Management and Cyber Resilience.

Service Offerings

IT Service Management

We provide world class capacity building in Digital Product and IT Service Management. As a PeopleCert Accredited Consulting Partner, we also provide advisory services in implementing ITIL 5 best practices, assessing ITSM process maturity based on the ITIL Maturity Model, as well as effectively selecting ITSM solutions using the ITIL Software Selection Accelerator framework.

Project Management

We provide world class capacity building in Project Management including Agile and Scrum. We also provide consulting in implementing Project Management best practices, technology solutions, and maturity assessments.

Business Process Reengineering

We work with your organization to map and optimize your business processes and value streams to provide visibility into operational activities that would lead to achievement of digital transformation strategies, as well as better collaboration, automation and overall operational excellence. We also support the adoption of process automation technologies including AI for service delivery.

ISO Certification Consultancy

We provide consultancy services to help your organization implement and attain ISO 9001 (Quality), ISO/IEC 20000 (Service Management), ISO/IEC 27001 (Information Security), ISO/IEC 27701 (Privacy) and ISO/IEC 42001 (AI) certification. We are registered by NITA (NITA/TRN/2515) to offer PECB ISO 20000 Foundation, Implementer and Auditor certification trainings (Click this header for details on these PECB courses).

Cyber Resilience

We support your organization to implement Cyber Resilience best practices, solutions as well as assessing maturity based on COBIT 2019 guidance. We also provide consultancy services in implementing data privacy controls and conducting DPIA in order to comply with Kenya's Data Protection Act 2019 as well as the EU GDPR.

Business Simulations

We help your leadership and operational leads appreciate best practices in ITSM, Agile and DevOps through workshops that incorporate experiential learning. We are accredited by GamingWorks NL (and NITA) to offer the MarsLander ITSM simulation, a half day experiential learning that helps teams to appreciate best practices.