MwaSuki Technologies

Best Practice Experts

WhO is Mwasuki TECH?

About Us

Mwasuki Technologies Limited is an accredited Axelos Consulting Partner, who brings to the table a realistic look at the implementation of frameworks and standards, plus a commitment to make it work, as well as adopt and adapt in line with any prevailing organizational culture. With over 20 years combined experience in service management, project management, cyber resilience and business process re-engineering, our team of consultants is your preferred partner of choice in bringing global best practice frameworks and standards to your company.

Partnering with ICT organizations and departments in Africa and beyond in adapting, digitizing, optimizing and benchmarking their IT Service Management, Digital Transformation, Project Management, and Cyber Resilience operations with best practice frameworks and standards.

ICT Done Right!

Mwasuki Technologies is committed to getting Africa to the top of the technology food chain. How you ask? By making sure Africa’s information and communication technologies are all run in a world-class manner through the use of best practice frameworks, standards, and processes. Led by the CEO Joseph Nduhiu, Mwasuki Technologies Ltd is committed to generating value for our customers through effective and efficient methodologies for planning, running and improving their ICT solutions for a brighter future. That’s ICT done Right.

Our MiSsion

The mission of Mwasuki Technologies Ltd is to partner with ICT organizations and departments in Africa and beyond in assessing, development, adaptation, streamlining and bench-marking their processes under best practice frameworks and standards.

our focus areas

People

We provide global best practice workshops and business simulations in IT Service Management, Agile, DevOps, Cloud Service Management, Process Mapping and Project Management.

Process

We provide consulting advisory services in implementing global best practice in IT Service Management, Business, Process Re-engineering, Project Management and Cyber Resilience.

Technology

We provide technology advisory and implementation services (off-the-shelf or custom built), for IT Service Management, Digital Transformation, Project Management and Cyber Resilience.

Service Offerings

IT Service Management

We provide world class capacity building in IT Service Management, DevOps and Professional Cloud Service Management. As an accredited Axelos Consulting Partner, we also provide consulting in implementing ITSM best practices, solutions, as well as assessing maturity based on ITIL4 Maturity Model. We are accredited by DASA to provide DevOps training.

Project Management

We provide world class capacity building in Project Management including Agile and Scrum, as well as use of MS Project and Zoho Project tools. We also provide consulting in implementing Project Management best practices, solutions as well as assessing maturity.

Business Process Reengineering

We work with your organization to map and optimize your business processes and value streams to provide visibility into operational activities that would lead to achievement of digital transformation strategies, as well as better collaboration, automation and overall operational excellence. We also support the adoption of process automation technologies including AI for service delivery.

ISO Certification Consultancy

We provide consultancy services to help your organization prepare for ISO 9001, ISO 27001, and ISO 20000 certification by preparing documentation, implementing systems and organization change management. We are registered by NITA (NITA/TRN/2515) to offer ISO 20000 Foundation, Implementer and Auditor certification trainings.

Cyber Resilience

We support your organization to implement Cyber Resilience best practices, solutions as well as assessing maturity based on COBIT 2019 guidance. We also provide consultancy services in implementing data privacy controls and conducting DPIA in order to comply with Kenya's Data Protection Act 2019 as well as the EU GDPR.

Business Simulations

We help your leadership and operational leads appreciate best practices in ITSM, Agile and DevOps through workshops that incorporate experiential learning. We are accredited by GamingWorks NL (and NITA) to offer the MarsLander ITSM simulation, a half day experiential learning that helps teams to appreciate best practices.